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ProdexNet is an OpenView Portfolio Partner enhancing
the OpenView suite of applications. Your organizations
have made a large investment in OpenView. These applications
collect a vast amount of data. You are unable to unlock
the value of this data because of it sheer volume and
its lack of business perspective. NetGather allows you
to analyze the data collected by the OpenView suite
of applications in terms of your business and align
it with the corporate bottom line. We transform the
data collected by OpenView suite of applications, including
HP OpenView Network Node Manager, HP OpenView Operations,
HP Service Reporter (Measureware) and HP Service Desk
to actionable information.
NetGather
utilizes infrastructure data collected from the HP OpenView
suite of applications as well as other applications
and presents business-centric and service-centric reports/views.
NetGather is different from HP Service Reporter as it
augments the data collected from HP Service Reporter
and other HP OpenView tools by providing business logic
to the data and presenting the data such that it can
be used to make critical business decisions.
NetGather
serves users at all levels according to their needs:
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CIOs
- who need a high-level assessment of the services
needed within an organization. |
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IT
managers - who need answers quickly about service
levels required to keep the organization running
smoothly. |
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Capacity
planners - who must anticipate IT needs and plan
for the hardware and software necessary to meet
those needs. |
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Decision
makers - who need detail data about the day-to-day
operations of systems within the organization. |
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Internal/External
customers - who need to understand the levels of
service delivered by their providers so providers
can maintain a high level of customer satisfaction
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NetGather/OV
brings your OpenView data into a customized warehouse
where it can be used for the following:
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Capacity
Planning across the enterprise from your desktop.
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A
customizable dashboard where users can point and
click through detailed analytical reports. |
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Maintaining
a single point of control over the information delivery
process and creating repeatable processes that reduce
maintenance costs. |
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Accurate,
consistent reliable analysis of all your OpenView
data to provide perspectives for Service Level Management,
Asset Management, Capacity Planning and Diagnostics |
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NetGather
has the ability to provide: |
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Web
based predefined reports that are routinely generated |
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Customized
reports to meet management and customer demands |
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Adhoc
reports for once-in-a while situations |
Flexibility
and Customization
We understand that you need to provide reports that
meet your management's and customers unique needs. NetGather
allows you to customize your reports in numerous ways:
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Define
Business and service views applicable to your business
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Internal
and external customers |
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Geographical
regions |
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Departments
and Business Units |
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Date/Time
Range for which reports have to be generated - predefined
and adhoc |
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Set
Alert/notification levels on breaches of Service
Levels |
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Graphical
Presentation of reports |
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Refresh
periods for predefined reports |
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Ability
to provide select, segregated reports to your customers
in a secure fashion via a customer portal |
Service
Level Management
NetGather
allows you to leverage the enormous amounts of data
generated by your OpenView applications to measure service
levels for the services you deliver and to the customers
you deliver the services to. We allow you to create
Service Level Agreements (SLA's) on various kinds of
data collected by your OpenView applications including:
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Performance
and utilization data |
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Uptime
data |
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Event |
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Helpdesk |
NetGather
continuously monitors that data collected by the OpenView
applications and caliberates them against the SLA's
that have been defined. Notifications are sent out as
soon a it is determined that an SLA has been breached.
NetGather
alerts you on critical violations or thresholds via
Capacity Planning
OpenView
applications can be set up to do data collection. Large
amounts of interesting data can be collected, except
it can get overwhelming very quickly. NetGather makes
sense of this data to help you determine whether your
infrastructure is performing to levels you expect it
to and whether you need to make changes to it to better
accommodate your needs. The first step in implementing
proactive performance management is to identify existing
bottlenecks in the network .This can be accomplished
by means of Top N Reports. Top N Reports can reveal
current bottlenecks for such key parameters as bandwidth
utilization, CPU utilization, and downtime etc.
Inventory/
Asset Management
OpenView
applications also collect interesting inventory and
asset management related data, except that is is not
so easy to glean from the huge volumes of data that
is being collected. NetGather presents this information
in meaningful terms of your business such that you can
determine whether your critical businesses have the
appropriate resources from the relevant vendors with
the right configurations.
Events
One
of the main value propositions of OpenView is the ability
to be the one Event Console for the enterprise. However,
the volume of events can be overwhelming and it is difficult
to make sense of them quickly, especially when it is
needed for diagnosing problems. NetGather can show you
the events in terms of your business processes and let
you filter based on business process or service, so
you can isolate problems quickly.
NetGather
is ideal to be deployed in the following environments
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Service
Providers |
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Enterprises |
Please
Click here for
a free evaluation copy of NetGather for HP OpenView
Network Node Manager or Have
someone call You.
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