January 17, 2003

ProdexNet announces that AppShop has selected and fully deployed NetGather as its global worldwide SLA and IT reporting solution.

Saratoga, California - January 17, 2003 - ProdexNet, a leading provider of IT infrastructure reporting solutions, today announced that AppShop, a leading Oracle consulting and outsourcing company, has selected and fully deployed NetGather as its global worldwide SLA and IT reporting solution.

Appshop uses NetGather to address the reporting needs of their support personnel and customers by providing immediate, automated self-service reports on the customer's Oracle applications and their related software and hardware infrastructure.

NetGather helps Appshop and its customers track service level agreements (SLAs), get timely notifications when SLA's are breached, monitor customer satisfaction through help desk integration, perform operations and network planning, perform asset management and get an accurate and immediate view into infrastructure behavior, like performance and uptime availability.

NetGather is integrated into Appshop's network to collect and provide reports from various sources, including, Quest iWatch and HP OpenView. This helps Appshop monitor customer satisfaction and focus their support personnel on application deployments that require attention.

"We are pleased that NetGather has been selected by Appshop, one of the leading Oracle consulting and outsourcing providers in the world. This will help Appshop service its customers proactively and position Netgather into a general solution for application outsourcing companies" said Sujatha Bodapati, Vice President ProdexNet.

"NetGather allows us to get metrics based on services and customers so we can effectively monitor and track service level agreements," said Ravi Kulasekaren, CEO of Appshop. "This is a key application for us. NetGather acts as a Portal allowing for our customers to automatically log in and view accurate reports on the services we provide to them. This partnership with ProdexNet reconfirms Appshops commitment to providing accurate and timely information to our customers."

About Appshop
Appshop is a leading full service Oracle Consulting, Applications Management and Outsourcing Company. Appshop's expertise in Oracle's E-Business Suite is demonstrated by the full spectrum of lifecycle application management solutions offered for customer relationship management, e-commerce, enterprise resource planning, finance, human resources, manufacturing, marketing, product development, supply chain management and transportation. Appshop's application management and outsourcing solutions are complimented by functional and technical 24/7 support across the globe. Appshop is an Oracle Certified Solution Partner, headquartered in Fremont, California with regional offices across the U.S. and India. Additional information about Appshop is available at www.appshop.com

Appshop is a trademark of Appshop, Inc. Oracle is a registered trademark of Oracle, Inc. All other trademarks are owned by their respective companies.

About ProdexNet
ProdexNet is a leading global provider of network management and reporting solutions, which help customers, manage their networks better. Founded in 1996 ProdexNet has provided its network and systems management expertise to Fortune 1000 corporations including HP, Computer Associates, 3Com and Canon.

ProdexNet's reporting solution - NetGather - monitors, analyzes, correlates and provides interactive or batch mode reports on the availability, performance and quality of service of network infrastructure elements including networks hardware like servers, routers, hubs, switches; applications like HP Openview, Remedy Helpdesk, Quest iWatch and databases like Oracle and SQL Server.

ProdexNet's target customers include Application Service providers (ASP's), Management Service Providers (MSP's) Internet service providers (ISP's) and enterprises that have a substantial investment in their IT infrastructure and want to maximize the ROI on it. For more information about the company and Netgather, please visit www.prodexnet.com.

NetGather is a registered trademark of Prodexnet.

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