July 28, 2003

State Government Chooses NetGather to Generate Service Level Reports

ProdexNet announced today that it has closed its first US State Government Customer. They will be deploying NetGather in an extensive implementation of Enterprise Network and System Management applications . NetGather will be used to integrate data from various management applications including HP OpenView Network Node Manager, HP OpenView Operations and HP ServiceDesk to generate Service Level Reports for the State Government’s various internal departmental customers.

NetGather - integrates, analyzes, correlates and provides interactive or batch mode reports on the availability, performance and levels of service of IT infrastructure elements including network hardware like servers, routers, hubs, switches; servers and applications including databases like Oracle and SQL Server and business applications.

“We are very excited to be working with our customer to solve a very real problem they have where they need quick visibility into the end-to-end levels of service they provide to their internal customers”, said Sujatha Bodapati, President of ProdexNet. “We are able to correlate data related to networks, systems and applications with that of the helpdesk, to provide comprehensive end-to-end business-centric reports reports that the customer was not able to do earlier. This allows them to quantify and measure the value of the IT services they provide in terms of the business”.

About ProdexNet
ProdexNet is a leading provider of network management reporting solutions targeted at Enterprises, Application Service providers (ASP's) Management Service Providers (MSP's) and Internet service providers (ISP's). Its flagship reporting product NetGather, integrates, analyzes, correlates and provides interactive or batch mode reports on the availability, performance and quality of service of all IT infrastructure elements. NetGather tightly integrates with Enterprise Network and System Management applications such as HP Openview, BMC Patrol, NetIQ AppManager, Remedy Helpdesk, Quest iWatch and CiscoWorks2K. Founded in 1996 ProdexNet has an extensive customer base. For more information please visit www.prodexnet.com.

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