Custom Solutions
For IT Solution Vendors
For Enterprises and Service Providers

 

For IT Solution Vendors

We offer our services as a one-stop-shop to vendors who provide software and hardware solutions to Enterprise Customers and Service Providers. You, as such a vendor, would like to focus all your valuable resources in your core competency so you can provide the most competitive solution to your customer base. This could mean that manageability may not be your core competency. We, at ProdexNet, offer our services in this area to round out the need for manageability in your product offering.

We have developed extensive expertise in all aspects Enterprise Manageability. We have, in particular, developed a unique practices to help ramp up vendors quickly in the up and coming RFID and WBEM / SMIS Technologies.

Enterprise Manageability

Some of the services we offer include:

Product marketing services with regards to manageability
Software development services
Integration services
Testing and interoperability services
Documentation and Support services
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1. Product Marketing Services

ProdexNet has over 8 years in the Enterprise Network and Systems Management arena. We have developed extensive domain enterprise in this area including:

Understanding of the various manageability standards
Product offerings by vendors in this space
Trends in industry relative to this arena

Leveraging the domain expertise in this area, we offer the following services:

  • White paper generation with respect to manageability

    Often vendors need to develop white papers to better articulate the value proposition of the manageability aspects of their products.

  • Market Research and Competitive analysis reports

    Vendors may have extensive domain knowledge in their core competencies. They will be able to use our services to extend their knowledge in the manageability area, specifically with regards to where the market in general is and specifically what their competitors have. These reports are essential for defining product requirements and specifications and sales tools. We develop and hone this domain knowledge working with various standards bodies including the DMTF where ProdexNet is an active member and participating and speaking at various conferences and tradeshows.

  • Product requirements and specifications

    We are able to leverage our extensive expertise in this area to help define marketing and product requirements

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2. Software Design and Development Services

ProdexNet has worked with dozens of vendors in the past 8 years developing manageability solutions for them. We have designed, developed, supported and maintained multiple releases of products for various vendors. Our services include:

Designing, defining and implementing enterprise level software solutions

We have extensive expertise in designing management solutions around various standards and technologies including:

RFID
SNMP
WBEM / WMI / SMIS
LDAP
Other Standards and Technologies

RFID

ProdexNet will work with RFID solution vendors to round out their RFID offerings with the necessary manageability components to make them manageable in a heterogeneous environment:

  • Agents and Providers to make their RFID components manageable via industry standards like SNMP and WMI/WBEM
  • Web based Element Managers to provide configuration management, asset management, event management and performance management of RFID components
  • Ability to make their RFID components manageable in existing Enterprise Management environments like HP OpenView, CA Unicenter, Tivoli, BMC Patrol etc.

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SNMP

SNMP - versions 1, 2 and 3 - Our services in this area include:

  • SNMP Agent development - supporting multiple versions and multiple OS's
  • SNMP based management applications using multiple technologies - web based, java and windows based

WBEM, SMIS and WMI

WBEM, SMIS and WMI - Web Based Enterprise Management is an industry standard defined by the standards body - DMTF (Distributed Management Task Force). WMI is a version of WBEM adopted by Microsoft to provide manageability for its products. SMIS is based on the WBEM standard and it has been adopted by the storage vendors and users in SNIA to be the standard management interface for networked storage. It was formerly called Bluefin. ProdexNet is an active member of the DMTF and SNIA and is a participant in multiple working committees in the DMTF. ProdexNet has developed extensive expertise in WBEM/SMIS and related technologies. Our expertise in this area includes:

  • Development of WBEM providers on multiple OS's - Windows, Solaris, Linux, HP-UX etc.
  • Development of a C/C++ CIMOM which can also be used as an embedded CIMOM
  • WBEM client applications using multiple client SDK's including those provided by SNIA and Sun
  • WMI/WBEM wrappers to mask WMI data as WBEM and the reverse. This is useful for interoperability purposes when there are a mix of WMI providers and WBEM providers in the environment.

LDAP

ProdexNet has also developed in depth expertise in the areas of Directory Services - LDAP and DEN (Directory Enabled Networking). We have developed WBEM wrappers for LDAP to also expose LDAP data in WBEM form to allow for interoperability in a DEN environment.


Other Standards

Some of the other standards ProdexNet has worked with include DMI, CMIP etc.

We have made extensive use of various technologies to implement these manageability solutions. Some of them include:

  • Web Technologies - Java, Web Servers including Apache, IIS and Tomcat
  • Database technologies - SQL, ODBC, JDBC, Oracle/SQL Server/Access etc.
  • Multiple platforms - Windows 9x, NT, Win2k, HP-UX , Solaris, Linux etc.
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3. Integration Services

Often, vendors offer manageability solutions to their customers that work well stand-alone. Essentially, these can be considered to be element managers, managers that manage specific elements produced by the vendor. However, customers need these manageability solutions to integrate with industry leading management applications, so the entire infrastructure can be managed via a single console. Often, the vendor does not find it cost effective to train internal staff to ramp up on each of these complex Enterprise Management Applications, develop the integrations and continue to maintain them on an ongoing basis.

We provide a one-stop-shop for vendors who want to integrate with multiple management applications like HP OpenView suite of applications, Unicenter TNG, Tivoli TME, BMC Patrol, Micromuse NetCool, Remedy ARS, NetIQ AppManager etc.

We have established development partnerships with several of these vendors and have these applications installed in our internal laboratories. Some of the services we offer in this area include:

  • Defining the integration specifications
  • Developing the integration
  • Testing the integrations on the various versions and platforms/OS's supported by the Enterprise Management application
  • Documenting the integration for the User Guide
  • Providing second level support for the integration
  • Maintaining the integration for defect fixes, enhancements and version rolls of the vendor's element manager and the Enterprise Management Applications

4. Testing and Interoperability Services

Often vendors' management software has to be tested on multiple platforms and versions of OS. Further, they will have to be tested across multiple versions of agents or devices. These testing exercises can be extensive and resource-intensive. We have the skill set and experience to efficiently perform such extensive test matrices thereby easing the pressure on the vendor's internal resources.

5. Documentation and Support Services

Leveraging our extensive experience in software development as pertaining to manageability, we can also offer documentation and support services. We can provide the following services in this area:

  • Document the design and code of internally developed manageability solutions
  • Provide the content for the User's Guide for the manageability solutions offered by the vendor
  • Provide any supporting documentation needed to round out the manageability offering from the vendor
  • Provide first or second level support for the manageability products from the vendor

For more information, please Register. Our representative will contact you within 1 business day and will help you proceed further.

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