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Your organizations have made a large investment
in the AppManager Suite. These applications
collect a vast amount of data. You are unable
to unlock the value of this data because
of it sheer volume and its lack of business
perspective. NetGather allows you to analyze
the data collected by the AppManager suite
in terms of your business and align it with
the corporate bottom line. We transform
the data collected by the AppManager Suite
to actionable information so administrators
and executive management can quickly focus
on determining how a technology problem
impacts service.
NetGather utilizes infrastructure
data collected from the AppManager suite
of applications as well as other applications
and presents business-centric and service-centric
reports/views.
NetGather
serves users at all levels according to
their needs:
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CIOs - who
need a high-level assessment of the
services needed within an organization.
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IT managers
- who need answers quickly about service
levels required to keep the organization
running smoothly. |
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Capacity
planners - who must anticipate IT needs
and plan for the hardware and software
necessary to meet those needs. |
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Decision
makers - who need detail data about
the day-to-day operations of systems
within the organization. |
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Internal/External
customers - who need to understand the
levels of service delivered by their
providers so providers can maintain
a high level of customer satisfaction
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NetGather/NQ
brings your NetIQ Appmanager data into a
customized warehouse where it can be used
for the following:
Flexibility
and Customization
We understand that you need
to provide reports that meet your management's
and customers unique needs. NetGather allows
you to customize your reports in numerous
ways:
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Define
Business and service views applicable
to your business
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Internal and external
customers |
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Geographical regions |
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Departments and
Business Units |
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Date/Time
Range for which reports have to be generated
- predefined and adhoc |
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Set Alert/notification
levels on breaches of Service Levels |
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Graphical
Presentation of reports |
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Refresh periods
for predefined reports |
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Ability to
provide select, segregated reports to
your customers in a secure fashion via
a customer portal |
Service
Level Management
NetGather allows you to leverage
the enormous amounts of data generated by
your AppManager applications to measure
service levels for the services you deliver
and to the customers you deliver the services
to. We allow you to create Service Level
Agreements (SLA's) on various kinds of data
collected by your AppManager applications
including:
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Performance
and utilization data |
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Uptime data |
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Event |
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Helpdesk |
NetGather continuously monitors
that data collected by AppManager and calibrates
them against the SLA's that have been defined.
Notifications are sent out as soon as it
is determined that an SLA has been breached.
NetGather
alerts you on critical violations or thresholds
via
Capacity
Planning
AppManager can be set up to
do data collection. Large amounts of interesting
data can be collected, except it can get
overwhelming very quickly. NetGather makes
sense of this data to help you determine
whether your infrastructure is performing
to levels you expect it to and whether you
need to make changes to it to better accommodate
your needs.
Inventory/
Asset Management
AppManager also collects interesting
inventory and asset management related data,
except that it is not so easy to glean from
the huge volumes of data that is being collected.
NetGather presents this information in meaningful
terms of your business such that you can
determine whether your critical businesses
have the appropriate resources from the
relevant vendors with the right configurations.
Events
One of the main value propositions
of NetIQ is the ability to be the one Event
Console for the enterprise. However, the
volume of events can be overwhelming and
it is difficult to make sense of them quickly,
especially when it is needed for diagnosing
problems. NetGather can show you the events
in terms of your business processes and
let you filter based on business process
or service, so you can isolate problems
quickly.
NetGather
is ideal to be deployed in the following
environments
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Service Providers |
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Enterprises |
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