Need for End-To-End Visibility
Business Impact Analysis
Service Level Management
Features
Scalable Architecture
Value Proposition
Supported Platforms
NetGather - OpenView
NetGather - NetIQ
Support
 
 

Support


ProdexNet strives to provide the latest information and top-quality support to our customers. our customers can feel confident that they are receiving both an advanced product solution and a business partner that works with them to ensure that their network delivers maximum uptime and performance. We realize you have invested great time and resources in your enterprise management system, and we are devoted to ensuring your satisfaction with our product.

ProdexNet's Technical Services organization comprises a group of highly skilled support personnel, located at the company's corporate headquarters in Saratoga, CA. Through its own staff and its service partnerships with third parties, ProdexNet is able to offer comprehensive, high-quality programs to support its customers on a worldwide basis. Our client relationships are very important to us. We stand committed to ensuring your complete satisfaction with our solution.

You may reach support via Telephone at (408) 872-3104 or via email:netgathersupport@prodexnet.com.

ProdexNet also offers a full suite of NetGather Service Offerings which include: on-site or group training and installation, product customization, product optimization and network management consulting. We value your feedback. Please contact us if you would like to see additional information in the support area.

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NetGather (For Enterprises)
NetGather (For Service Providers)

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